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Handling Difficult People (Unabridged) by Deaver Brown |
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Handling Difficult People (Unabridged)
Publisher: Simply Magazine Inc.
Author: Deaver Brown
Audio lenght: 58 min.
Learn the art of handling difficult people in only 60 minutes of conversation and instruction. These are the subjects covered: Introduction: We All Have Trouble with These People
Strategies: Give Yourself Permission to Defend Yourself
Four Types: Two to Worry About; Two Simpler to Handle
Patterns for Each Type: Attackers, Complainers, Know-it-alls, Ineffectives
Accept Your Losses: Distance Them for Results
Effective Strategies
Have the End in Mind
Family Members
Friends
Professional
Business
Community
Six Recommended Books This product is part of the Simply Magazine Lifestyle series.
More details on Handling Difficult People (Unabridged)
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