Audiobook The Four Things a Service Business Must Get Right (Harvard Business Review) by Frances X. Frei

The Four Things a Service Business Must Get Right (Harvard Business Review) by Frances X. Frei
	The Four Things a Service Business Must Get Right (Harvard Business Review) Publisher: Harvard Business School Publishing Author: Frances X. Frei Audio lenght: 39 min. An extensive study of the world's best service companies reveals the principles on which they're built. From the April 2008 issue of Harvard Business Review. More details on The Four Things a Service Business Must Get Right (Harvard Business Review) Limited Time Offer - Get Your First 3 Months at Audible for $7.49/month!