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The Wall Street Journal Special Report on Telecommunications: Keeping the Customer
Publisher: Dow Jones & Company Inc.
Author:
Audio lenght: 21 minutes
The Wall Street Journal focuses on keeping the customer: wasn't deregulation supposed to provide a better service? Plus, who wants to fix area codes?Also available, three more sections of the Journal's report: Who's on First?, Battling the Bells, and Speak and You Shall Receive.
More details on The Wall Street Journal Special Report on Telecommunications: Keeping the Customer
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